Job Description

About this Job

Mission:

Our mission is to serve and protect the public interest in real estate transactions and other real estate-related activities. We accomplish this by maintaining a tradition of open government; providing fair and equitable administration and enforcement of the Louisiana Real Estate License Law and Commission Rules and Regulations; and through the development of progressive education programs that promote knowledge ethics and advancement of the real estate industry.

About this Position:
This role involves processing professional license applications renewals and license status changes. New hires work under close supervision until fully trained. Expect to work with applicants/licensees Li censi ng Division sta ff a Licensing Analyst Supervisor and the general publ ic. A typical day would includ e processing a queue of applications and requests - ve r i fy i ng documents following up on pending applicat ion s and answering applicant questions by phone or emai l. Any unusual issues (flagged history i nconsistent records) get documented and routed to a supervisor .

An ideal candidate should possess the following competencies:

• Communicating Effectively : The ability to relay information correctly and appropriately to connect people and ideas.
• Following Policies and Procedures : The ability to comply with policies and procedures of the organization as well as State Civil Service rules and all applicable federal and state laws.
• T hinking Critically : The ability to objectively question analyze interpret and evaluate information to form a conclusion.
• Using Data : The ability to use relevant and valid data to inform a recommendation for action.
• Adapting to Change : The ability to adjust plans expectations and behaviors in response to change.
• Demonstrating Innovation: The ability to generate original ideas that create value improve processes or provide new products or services.
• Displaying Professionalism: The ability to recognize how your actions impact the perceptions of both you and your organization.
• Learning Actively: The ability to acquire necessary knowledge and skills to improve performance and achieve organizational goals.
• Solving Problems: The ability to discover solutions to problems.

Minimum Qualifications

Three years of experience in the issuance maintenance or reinstatement of licenses; OR

Six years of full-time work experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role as defined by the State Civil Service can be found here .

Job Duties and Other Information

Job Duties:

• Examines and analyzes data submitted by and/or on behalf of each applicant for licensure for accuracy authenticity and completeness of factual information to document the determination of
  eligibility and qualification for licensure.

• Advises applicants and/or licensees of the status of their application and/or requests relative to the requisite information for further disposition of the same.

• Receives analyzes and verifies the authenticity of diplomas and licenses submitted by applicants licensees institutions and/or other licensing authorities as well as federal and state documents authorizing work in the United States and/or in the State (i.e. J-1 Visas naturalization papers licenses).

• Reviews the application to determine if requisite licensure fees have been received by the agency.

• Determines when licensure files can be forwarded to the master file room and takes action accordingly.

• Explains federal and state laws rules and regulations standards and agency policies to officials staff licensees the public and/or providers of services and interprets and applies the same.

• Assists in the preparation and dissemination of reports of statistical data official reports and/or information regarding continuing education compliance.

• Interprets and explains statutes agency rules regulations policies and procedures of continuing
  education to the public.
  Provides input and recommendations to the Supervisor on policies and/or procedure development

Appointment Type: Probational

Career Progression: This position participates in a Career Progression Group.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.

How To Apply:

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

* Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy contact:

Tiffany Williams
Louisiana Rea l Estate Commission

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